Chipolte as an Example

Normally, Yeni and I have a “no chains” rule when it comes to eating out. Many reasons why on this… from Karma to the 68 rule to keeping the community unique, there are many reasons why a personal no-chain rule works. Of course, rules are made to be broken, and we do this with the… Continue reading Chipolte as an Example

Categorized as Business

American Express / Non-American Call Center

Today, I attempted to use my American Express card as a replacement for an old card that had expired. I entered the card info, hit “renew,” and was told it was declined. Within a minute, I received an automated phone call from a toll-free number. The automated message stated (paraphrasing here) that this was the… Continue reading American Express / Non-American Call Center

High Class / Low Budget

From either the bakery or VoIP consulting, I get to sift through “feelers” on a daily basis. Some come from people who have an exact idea of what they want, are familiar with market pricing, and have realistic budgets. These are educated potential clients. Generally, these clients want quality and will pay (within reason) for… Continue reading High Class / Low Budget

Categorized as Business

The Blame Game

You love her But she loves him And he loves somebody else You just can’t win J. Geils Band – Love Stinks I absolutely hate the blame game. Even more than my disdain for the word hate is my absolute hatred of those who partake in this ridiculous exercise of disservice through finger-pointing. “The blame… Continue reading The Blame Game

Every Little Thing

This morning, as I was reading Collin Austin’s post on sweating the small stuff, I couldn’t help but think of how David Lee Roth changed the way I make contracts. David Lee Roth changed the way you make contracts? Yes. Mr. David Lee Roth. First, I don’t want to get into a discussion of why… Continue reading Every Little Thing