This year I decided to head down to Orlando and catch the Enterprise Connect show. Usually, the VoIP shows I attend deal with open source products and target Developers (as well as users, purchasers, etc). Enterprise Connect mostly highlights non-open source telephony offerings from such companies as Cisco, Slack, Microsoft, Avaya, etc.
After a few days here in beautiful Orlando, I still am not sure who Enterprise Connect had in mind for a target audience. Did they want those with technical skills? Not sure– none of the talks really went into anything technical. Decision makers? Influencers? No idea.