Jawbone Jambox Reset

Jawbone Jambox Reset
Let’s reset this Jambox

So, at the bakery we use the Jawbone Jambox. We actually use two of them… we have the regular Jambox (in blue of course for Yeni) and in the kitchen we have the Big Jambox.

I’ll tell you why I love the Jambox in a bit β€” first let me tell you what to do when your Jambox doesn’t light up or when your Jambox doesn’t respond.

Resetting the Jambox

This is actually one of the easier resets I’ve done, but like anything… once you know how, it seems much easier. Without further ado:

  1. Make sure your Jambox is off (like in the picture above)
  2. Make sure your Jambox is NOT plugged in
  3. Press and hold the big round button on the top of the speaker
  4. While you’re still holding, plug the Jambox into a power source
  5. It should light up immediately

For me, it was that easy. Simple as pie.

Now, Why I Love the Jambox

One of my favorite pizza places in Gainesville is Mamma Mia NY Pizza (off 23rd Ave and Main St). One night Yeni and I are eating dinner and chatting with the owner Sean… the music sounds awesome.

First Sinatra… then Martin… back to Sinatra… it was awesome.

I told him that his system sounded great β€” and Sean just smiled. “System?” he said… “it’s a Jambox.”

I went home and ordered one for the bakery that night. Now, Yeni jams in the decorating room listening to whatever she wants. We connect it via bluetooth to her iMac. It might be iTunes… or Pandora… or an MP3.

Whatever she chooses, it just sounds amazing.

People cannot believe that we have the sound coming from this little box tucked away in the corner.

Now for the kitchen, I needed something that could pump up the volume to 11. The system had to drown out the mixers, the over, the fridge, and the sink… all at the same time.

So, for the kitchen I chose the Big Jambox. It’s out of site and sounds amazing.

We power it from a first generation iPod touch.

Up until tonight, the two had worked flawlessly (about 3 – 4 months or so); pumping out the beats about 10 hours a day.

Today, for no apparent reason, Yeni’s Jambox stopped responding. No lights. No music. No nothing.

It made me sad.

Nothing seemed to work… and then, low and behold. Sometimes things just work after a reset.

Fred Posner provides VoIP consulting services through The Palner Group and LOD Communications. In 2010, Fred Posner and his wife, Yeni Monroy, opened their bakery, in Gainesville, Florida. Contact Fred at qxork.com. Even better… make Yeni happy andΒ buy a Big Fred Cookie!


Gabriel Cordova September 29, 2013 Reply

Wow! Thanx so much! I thought my Jawbone Jambox was dead. I followed your instructions, and “Bam!” I was back to listening to Pandora here at my desk at once jamming to my Steely Dan station. Thanx again!! Gabe

EJR January 15, 2014 Reply

Same here. Thanks so much for the clear and easy instructions to revive my Jambox. It worked, too!

DomRoz March 20, 2014 Reply

Thank you so much for this simple reset tip β€” it was almost brown-trousers time for me πŸ™

MT March 28, 2014 Reply

Dude. Lifesaver …

Thank you.

Julie April 7, 2014 Reply

Same as the others, I thought my Jambox was completely dead. THANK YOU!

D April 15, 2014 Reply

Incredible. This is how to write instructions. I couldn’t get my box working until 10 seconds after I read this. Thanks.

Taylor April 20, 2014 Reply

Thank you so much! I thought my Jambox was done for. Works perfectly after the reset.

Amy June 1, 2014 Reply

Hi. Have you ever experienced songs on iTunes just stop playing when paired with big jambox? Nothing shuts off. Song just stops and keep having to hit play…

Fred Posner June 2, 2014 Reply

Hi Amy,

I’ve had this with iTunes radio (but not on locally stored songs). When it happens, if I close and restart itunes the problem goes away.


Tom June 7, 2014 Reply

Thanks for the info Fred! I thought my Jambox was a now a brick – it is now charging. Thank you for sharing and posting

Patty June 27, 2014 Reply

Thank you so much for this post I thought I was going to have to meet my treadmill in the morning without my jambox that would have been a horrible hour without my music. THANK YOU SO VERY MUCH!!!

Kate June 29, 2014 Reply

Wow, thank you. It worked! Fantastic, simple, took 2 seconds to find this advice on google and 1 second or 2 to fix the problem. Happliy listening to Music in bed, lullaby. Nigh night

zacj bjorge July 23, 2014 Reply

Having trouble with sound, I have the volume on the box maxed out and on my phone I’ve had it for about 3 months now but it sounds like its only going about half way for volume any ideas?

Rade November 15, 2014 Reply

Mate, You are a genius. It almost ended up in the garbage bin. Thanks a lot. Keep making people smile.

Himanshu Dhawan January 22, 2015 Reply

Thanx I was thinking that my jambox is now a heavy piece of metal but I follow instructions it now noise much

Jessi March 24, 2015 Reply

Thank youuuuuu! You saved spring break 2015!

harry June 13, 2015 Reply

Wow – I was ready to throw my “dead” Jambox in the trash!

Cheryl June 22, 2015 Reply

Thank you!! I love my Jambox and after great service from it for 2.5 years it stopped working this morning. After googling and reading comments about soldering two points together I came across your reset explanation. It took 30 seconds to fix without a soldering iron insight and I am happily listening to my Jambox again.

Marcelo July 10, 2015 Reply

thank you Fred. I did the reset and boom it worked!!!

Pam August 8, 2015 Reply

Thanks for the tip! My hubby was so sad his beloved Jawbone stopped working…..then I found your blog, did a reset, and became the hero of the day!! All is good!

Rich August 18, 2015 Reply

That fixed it! Thank you

R.B. Quinn November 30, 2015 Reply

Yes, lifesaver, dude. Ever thankful.

Joe January 21, 2016 Reply

my blue led light will not turn off. How do I fix this?

Kitti January 29, 2016 Reply

Worked like an absolute dream! THANK YOU!

Monica February 11, 2016 Reply

We tried it with no luck! Any other suggestions??

Fred Posner February 12, 2016 Reply

Try it again.

Laura k May 21, 2016 Reply

Fred the volume on my minijambox is much too low. I’ve paired it with my iPhone 6 and the volume is lower with the jam box than it is from my phone. Any suggestions?

Fred Posner May 21, 2016 Reply

First, make sure your iPhone volume is not too low (in other words, increase the volume on your iPhone after you’ve paired). If this doesn’t work, try a reset. If that doesn’t work, try pairing with a different device.

Mike November 20, 2016 Reply

With your box turned on and connected via BT hold + & – button at the same time. Should heat “live audio off”. Then you should see a major volume increase.

Dante Valentine June 2, 2016 Reply

Thanks it worked for me

Orlando October 7, 2016 Reply

I have an issue with my big Jambox and I don’t know how to fix it! It will not turn on unless it is connected to a charger. Is there any solution to this?

Fred Posner October 8, 2016 Reply

Is it charging the battery when it’s connected?

Orlando October 8, 2016 Reply


Keith Smith November 12, 2016 Reply

MY GOD I was about to order a new one I was playing mine last night and it just didn’t do anything after I read this its working perfect again. You Saved Me THANK YOU THANK THANK YOU!!!!!!!!!!!!.

Jay March 30, 2017 Reply

this does not work for me unfortunately… my big jambox stopped pairing with my phone for some reason so I tried a soft reset. That didn’t work so I shut it off. I tried to turn it back on and get nothing. It shows no signs of life and doesn’t appear to charge.

Do you have any other tips??

tim April 15, 2017 Reply

Same here, suddenly went dead, no lights nothing, tried everything.

L. B. March 31, 2017 Reply

OUTSTANDING!!! Worked like a charm. Many many thanks Fred.

Alyssa June 8, 2017 Reply

I’m having a problem with my Jambox Big. It only works when its plugged into a power outlet. It says that it is always charging. Does this just mean my battery is crap? I’ve tried charging it with the wall outlet and the micro usb port.

HEG October 3, 2017 Reply

Wahoo! Mine was not turning on. I did what you said and BINGO!! It worked! I think the Jambox was completely drained of battery and so it needed a reset. So I can’t pair it to anything yet, till it has sufficient power to utilize Bluetooth. Thanks so much!!!

lonne October 25, 2017 Reply

I’m glad this worked for so many people, but for me a reset hasn’t worked. I can pair the jambox with my Iphone or my Ipad, but when I start to try and play music via spotify or any other source, the light blinks white, then just stops, and no sound what so ever. Has anyone seen this and been able to solve the problem. Also, I never hear the ‘announcement’ anymore “Jambox is in pairing mode” — although, as mentioned, I am seemingly able to pair fine. But no sound πŸ™ I would love it if someone could help me solve this one !!

sonny November 6, 2017 Reply

thanks so much. i was ready to take the jambox apart to see if it had a fuse or something. i followed your instructions and got it working again.

ben November 26, 2017 Reply

add me to the list of appreciative listeners. i figured my jambox had served well and was ready to replace it.now its charging again. did i read that the company was sold?

Keith December 1, 2017 Reply

Hey All, slightly different scenario but does anyone know the alternate method of putting the Big Jambox into pairing mode (other than with the normal pairing button- which seems to be disconnected inside the unit). I know it’s possible with some combination of buttons because I found a how-to article online a few weeks ago but I cannot seem to find that anymore. Sadly Jawbone chat support didn’t know either…

Thanks in advance!!

Tim March 28, 2018 Reply

This worked for me !!
Thanks for the advice, I’m glad I didn’t need to replace my mini jam box

Caron April 28, 2018 Reply

Fab, was about to bin ours until I read these instructions. Thank you, all working now

Uri May 11, 2018 Reply

My Big Jambox suddenly decided not to charge the battery. Unplugging it made it turn off. I could not get it to charge and suspected a dead battery but there were no signs of it dying, which made me think software or circuitry issue. Just did this simple trick and plugged it in, now it indicates it is charging!

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