Jawbone Jambox Reset

Jawbone Jambox Reset
Let’s reset this Jambox

So, at the bakery we use the Jawbone Jambox. We actually use two of them… we have the regular Jambox (in blue of course for Yeni) and in the kitchen we have the Big Jambox.

I’ll tell you why I love the Jambox in a bit — first let me tell you what to do when your Jambox doesn’t light up or when your Jambox doesn’t respond.

Resetting the Jambox

This is actually one of the easier resets I’ve done, but like anything… once you know how, it seems much easier. Without further ado:

  1. Make sure your Jambox is off (like in the picture above)
  2. Make sure your Jambox is NOT plugged in
  3. Press and hold the big round button on the top of the speaker
  4. While you’re still holding, plug the Jambox into a power source
  5. It should light up immediately

For me, it was that easy. Simple as pie.

Now, Why I Love the Jambox

One of my favorite pizza places in Gainesville is Mamma Mia NY Pizza (off 23rd Ave and Main St). One night Yeni and I are eating dinner and chatting with the owner Sean… the music sounds awesome.

First Sinatra… then Martin… back to Sinatra… it was awesome.

I told him that his system sounded great — and Sean just smiled. “System?” he said… “it’s a Jambox.”

I went home and ordered one for the bakery that night. Now, Yeni jams in the decorating room listening to whatever she wants. We connect it via bluetooth to her iMac. It might be iTunes… or Pandora… or an MP3.

Whatever she chooses, it just sounds amazing.

People cannot believe that we have the sound coming from this little box tucked away in the corner.

Now for the kitchen, I needed something that could pump up the volume to 11. The system had to drown out the mixers, the over, the fridge, and the sink… all at the same time.

So, for the kitchen I chose the Big Jambox. It’s out of site and sounds amazing.

We power it from a first generation iPod touch.

Up until tonight, the two had worked flawlessly (about 3 – 4 months or so); pumping out the beats about 10 hours a day.

Today, for no apparent reason, Yeni’s Jambox stopped responding. No lights. No music. No nothing.

It made me sad.

Nothing seemed to work… and then, low and behold. Sometimes things just work after a reset.


Gabriel Cordova 2013-09-29 Reply

Wow! Thanx so much! I thought my Jawbone Jambox was dead. I followed your instructions, and “Bam!” I was back to listening to Pandora here at my desk at once jamming to my Steely Dan station. Thanx again!! Gabe

EJR 2014-01-15 Reply

Same here. Thanks so much for the clear and easy instructions to revive my Jambox. It worked, too!

DomRoz 2014-03-20 Reply

Thank you so much for this simple reset tip — it was almost brown-trousers time for me 🙁

MT 2014-03-28 Reply

Dude. Lifesaver …

Thank you.

Julie 2014-04-07 Reply

Same as the others, I thought my Jambox was completely dead. THANK YOU!

D 2014-04-15 Reply

Incredible. This is how to write instructions. I couldn’t get my box working until 10 seconds after I read this. Thanks.

Taylor 2014-04-20 Reply

Thank you so much! I thought my Jambox was done for. Works perfectly after the reset.

Amy 2014-06-01 Reply

Hi. Have you ever experienced songs on iTunes just stop playing when paired with big jambox? Nothing shuts off. Song just stops and keep having to hit play…

Fred Posner 2014-06-02 Reply

Hi Amy,

I’ve had this with iTunes radio (but not on locally stored songs). When it happens, if I close and restart itunes the problem goes away.


Tom 2014-06-07 Reply

Thanks for the info Fred! I thought my Jambox was a now a brick – it is now charging. Thank you for sharing and posting

Patty 2014-06-27 Reply

Thank you so much for this post I thought I was going to have to meet my treadmill in the morning without my jambox that would have been a horrible hour without my music. THANK YOU SO VERY MUCH!!!

Kate 2014-06-29 Reply

Wow, thank you. It worked! Fantastic, simple, took 2 seconds to find this advice on google and 1 second or 2 to fix the problem. Happliy listening to Music in bed, lullaby. Nigh night

zacj bjorge 2014-07-23 Reply

Having trouble with sound, I have the volume on the box maxed out and on my phone I’ve had it for about 3 months now but it sounds like its only going about half way for volume any ideas?

Rade 2014-11-15 Reply

Mate, You are a genius. It almost ended up in the garbage bin. Thanks a lot. Keep making people smile.

Himanshu Dhawan 2015-01-22 Reply

Thanx I was thinking that my jambox is now a heavy piece of metal but I follow instructions it now noise much

Jessi 2015-03-24 Reply

Thank youuuuuu! You saved spring break 2015!

harry 2015-06-13 Reply

Wow – I was ready to throw my “dead” Jambox in the trash!

Cheryl 2015-06-22 Reply

Thank you!! I love my Jambox and after great service from it for 2.5 years it stopped working this morning. After googling and reading comments about soldering two points together I came across your reset explanation. It took 30 seconds to fix without a soldering iron insight and I am happily listening to my Jambox again.

Marcelo 2015-07-10 Reply

thank you Fred. I did the reset and boom it worked!!!

Pam 2015-08-08 Reply

Thanks for the tip! My hubby was so sad his beloved Jawbone stopped working…..then I found your blog, did a reset, and became the hero of the day!! All is good!

Rich 2015-08-18 Reply

That fixed it! Thank you

R.B. Quinn 2015-11-30 Reply

Yes, lifesaver, dude. Ever thankful.

Joe 2016-01-21 Reply

my blue led light will not turn off. How do I fix this?

Kitti 2016-01-29 Reply

Worked like an absolute dream! THANK YOU!

Monica 2016-02-11 Reply

We tried it with no luck! Any other suggestions??

Fred Posner 2016-02-12 Reply

Try it again.

Laura k 2016-05-21 Reply

Fred the volume on my minijambox is much too low. I’ve paired it with my iPhone 6 and the volume is lower with the jam box than it is from my phone. Any suggestions?

Fred Posner 2016-05-21 Reply

First, make sure your iPhone volume is not too low (in other words, increase the volume on your iPhone after you’ve paired). If this doesn’t work, try a reset. If that doesn’t work, try pairing with a different device.

Mike 2016-11-20 Reply

With your box turned on and connected via BT hold + & – button at the same time. Should heat “live audio off”. Then you should see a major volume increase.

Dante Valentine 2016-06-02 Reply

Thanks it worked for me

Orlando 2016-10-07 Reply

I have an issue with my big Jambox and I don’t know how to fix it! It will not turn on unless it is connected to a charger. Is there any solution to this?

Fred Posner 2016-10-08 Reply

Is it charging the battery when it’s connected?

Orlando 2016-10-08 Reply


Keith Smith 2016-11-12 Reply

MY GOD I was about to order a new one I was playing mine last night and it just didn’t do anything after I read this its working perfect again. You Saved Me THANK YOU THANK THANK YOU!!!!!!!!!!!!.

Jay 2017-03-30 Reply

this does not work for me unfortunately… my big jambox stopped pairing with my phone for some reason so I tried a soft reset. That didn’t work so I shut it off. I tried to turn it back on and get nothing. It shows no signs of life and doesn’t appear to charge.

Do you have any other tips??

tim 2017-04-15 Reply

Same here, suddenly went dead, no lights nothing, tried everything.

L. B. 2017-03-31 Reply

OUTSTANDING!!! Worked like a charm. Many many thanks Fred.

Alyssa 2017-06-08 Reply

I’m having a problem with my Jambox Big. It only works when its plugged into a power outlet. It says that it is always charging. Does this just mean my battery is crap? I’ve tried charging it with the wall outlet and the micro usb port.

HEG 2017-10-03 Reply

Wahoo! Mine was not turning on. I did what you said and BINGO!! It worked! I think the Jambox was completely drained of battery and so it needed a reset. So I can’t pair it to anything yet, till it has sufficient power to utilize Bluetooth. Thanks so much!!!

lonne 2017-10-25 Reply

I’m glad this worked for so many people, but for me a reset hasn’t worked. I can pair the jambox with my Iphone or my Ipad, but when I start to try and play music via spotify or any other source, the light blinks white, then just stops, and no sound what so ever. Has anyone seen this and been able to solve the problem. Also, I never hear the ‘announcement’ anymore “Jambox is in pairing mode” — although, as mentioned, I am seemingly able to pair fine. But no sound 🙁 I would love it if someone could help me solve this one !!

sonny 2017-11-06 Reply

thanks so much. i was ready to take the jambox apart to see if it had a fuse or something. i followed your instructions and got it working again.

ben 2017-11-26 Reply

add me to the list of appreciative listeners. i figured my jambox had served well and was ready to replace it.now its charging again. did i read that the company was sold?

Keith 2017-12-01 Reply

Hey All, slightly different scenario but does anyone know the alternate method of putting the Big Jambox into pairing mode (other than with the normal pairing button- which seems to be disconnected inside the unit). I know it’s possible with some combination of buttons because I found a how-to article online a few weeks ago but I cannot seem to find that anymore. Sadly Jawbone chat support didn’t know either…

Thanks in advance!!

Tim 2018-03-28 Reply

This worked for me !!
Thanks for the advice, I’m glad I didn’t need to replace my mini jam box

Caron 2018-04-28 Reply

Fab, was about to bin ours until I read these instructions. Thank you, all working now

Uri 2018-05-11 Reply

My Big Jambox suddenly decided not to charge the battery. Unplugging it made it turn off. I could not get it to charge and suspected a dead battery but there were no signs of it dying, which made me think software or circuitry issue. Just did this simple trick and plugged it in, now it indicates it is charging!

Deborah 2018-10-08 Reply

Wow! Thank you so much for sharing how to reset my mini jambox. I say “mine” because my sister left it here after bumming on my sofa for 6 months and I didn’t see the equity in mailing across country to her. LoL

BRIGITTE PATTON 2018-10-15 Reply

This worked like a charm. Still relevant in 2018!

Stéphane 2018-11-05 Reply

Thank you! It worked and was simple. Thank your for your straightforward approach.

Nancy 2019-04-24 Reply

Thanks so much! Ours hasn’t been used in a couple of years and I couldn’t get it to work. Fortunately I found your instructions pretty quickly in my search for what to do. 🙂

Sean 2019-07-06 Reply

Thanks so much. I bought mine in London in 2013 and it is fantastic for going anywhere. Thought I had lost it after over 6 years of loyal service. It’s ready for another 6 years now I reckon!

Bill G. 2019-10-21 Reply

My jambox powers on I just can’t get it to connect to bluetooth. I tried several Iphones as well as a android. Any suggestions on how to get it to connect? I looked on line to try and update the flash but the Jawbone updater is dead and the web page comes up.

Douglas Lemmo 2019-12-06 Reply

If only the other electronic experts I have dealt with were as helpful as you – this would be a better world.

Thanks a million – I really like my Jambox.

Gregory Drutchas 2020-03-10 Reply

My Mini -Jambox, when the switch was pushed into the up pairing position, it did not say it was pairing mode, and would not pair. I followed the reset instructions but my Jambox DID NOT LIGHT UP as the directions expected when power was connected and round top button was pushed but switch was still in off mode. Nevertheless, when I pushed the switch on and immediately into the up (pairing) position it announced it was in pairing mode and worked instantly to connect to my iPhone 11 Bluetooth app.
Thank you Fred!

Charles 2020-03-27 Reply

Five years later, and people like myself are writing to tell you how awesome this tip was. Like the others, I thought my Jambox had given up the ghost. Now, it’s perfect for playing Ghost Town, which describes the streets of my city these days.

CookE 2020-03-30 Reply

I have a BIG JAWBONE that my SON, MONTY gave to me. It is VERY SPECIAL because shortly after I got it my SON PASSED AWAY, VERY UNEXPECTEDLY, FROM A MASSIVE HEART ATTACK (52 YEARS OLD). When I turn it ON it works fine for about 2/3 hours THEN IT TURNS OFF. I can plug it into a wall outlet and I can power it up & use it just fine. I came across an article about a RESET that I am in the process of trying now and hoping this might fix the problem? If not, I guess I will purchase a new BATTERY REPLACEMENT and see if that might fix it.

Elliot 2020-04-09 Reply

Thank you!! Worked like a charm.

John 2020-05-07 Reply

Still saving lives during Lock down in Dublin Ireland! Well done!
Back from the brink!

Ted 2020-05-27 Reply

I had not powered on my Jambox for at least 4 years. It powered up fine but when I went to pair it, it would not pair, so I turned it off and then it would not power on again. I found this solution and it worked!! I am able to pair and now I am rocking out! Seven years since you posted this fix and it is still helping us out. Thank you!!

Dennis 2020-06-12 Reply

It’s June 2020 and your post still helping countless people like me troubleshoot their ‘supposedly dead’ Jambox! Thank you for posting! The wonders of the internet and social media! Stay safe.

Rosa 2020-06-28 Reply

Wow! 7 years later and I can agree with all the comments here! Thank you Fred! I hadn’t used my Jambox in about 2 years and thought I was going to have to trash it because it was dead. Then decided to search the internet because I always seem to find all the answers there and lo and behold! It’s working again thanks to your simple instructions! Yay!

Charles Davies 2021-06-26 Reply

Thank you – like so many other commentators, I was about to throw my Jambox away. Some day I’d like to know why the thing lost its mojo in the first place…

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