Walgreens
Walgreens Attempts an Apology
Posted . ~4min read.
Recently, a call taker from Walgreens called Yeni a bitch.
You can hear the call and read the story here.
For two weeks, I attempted to get Walgreens to apologize… and failed. At this point, I don’t know who failed… was it Walgreens for not caring, or was it me in thinking a big company would care enough to apologize to a customer they insulted.
After two weeks, I decided to post the call online and share it with the world. (I was hoping that they would issue a sincere apology and we would just move on). I then posted the blog on twitter and google plus.
Walgreens, through twitter, said they would reach out to us ASAP.
They lied.
»Sticks and Stones (Walgreens Bitch Incident)
Posted . ~4min read.
To make an incredibly long story short… let me ask you this:
What would you do if a call taker called your wife/mother/daughter/etc a bitch?
While you think about that, here’s a clip of Yeni talking to Valentin from Walgreens:
No audio? No problem… here’s a quick transcript:
WALGREENS: Before I connect you, is there anything else I can assist you with?
YENI: No. Thank you.
WALGREENS: Yeah… bitch.
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