American Express / Non-American Call Center

Posted . ~2min read.

Today, I attempted to use my American Express card as a replacement for an old card that had expired. I entered the card info, hit “renew,” and was told it was declined.

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I will pay for good service

Posted . ~2min read.

I had an interaction with American Airlines this morning that made me realize why I choose American (even though they cost more than others). Bottom line: I choose American Airlines because their service is worth the price I pay.

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Life can be simple

Posted . ~1min read.

I loathe drama. If there’s a simple way to do something, it’s generally also the best way to handle a task.

Ah, the wisdom we can learn from imgur. 😉

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High Class / Low Budget

Posted . ~2min read.

From either the bakery or VoIP consulting, I get to sift through “feelers” on a daily basis.

Some come from people who have an exact idea of what they want, are familiar with market pricing, and have realistic budgets. These are educated potential clients. Generally, these clients want quality and will pay (within reason) for good, quality work.

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East Coast / West Coast

Posted . ~1min read.

This week, I spent a day in Seattle. Since I live 3,000 miles from Seattle, that single day cost me 3 (one day there, one day to fly there, and one day to fly back).

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Crazy Cake

Posted . ~1min read.

I love when Yeni creates sculpted cakes at the bakery.

monkey-brain-cake-01

Click on the photo for more pics.

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Five Years Later

Posted . ~1min read.

So last night, the Mrs, her parents, and I headed to Blue Water Bay in Melrose to celebrate our 5th anniversary.

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The Blame Game

Posted . ~2min read.

You love her
But she loves him
And he loves somebody else
You just can’t win J. Geils Band – Love Stinks

I absolutely hate the blame game.

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Every Little Thing

Posted . ~2min read.

This morning, as I was reading Collin Austin’s post on sweating the small stuff, I couldn’t help but think of how David Lee Roth changed the way I make contracts.

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Who wins a price war?

Posted . ~1min read.

So, while I was discussing pricing regarding a Kamailio support request, the potential client responded with:

we got an Indian company they just asked $10/hr and they have good experience in this field

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