Sticks and Stones (Walgreens Bitch Incident)
Posted . ~4min read.
To make an incredibly long story short… let me ask you this:
What would you do if a call taker called your wife/mother/daughter/etc a bitch?
While you think about that, here’s a clip of Yeni talking to Valentin from Walgreens:
No audio? No problem… here’s a quick transcript:
WALGREENS: Before I connect you, is there anything else I can assist you with?
YENI: No. Thank you.
WALGREENS: Yeah… bitch.
Continue Reading »American Express Stupidity
Posted . ~2min read.
Let me start off my saying this: I despise the word stupid. Despise may not even be strong enough to describe the loathing I have for the word stupid.
I feel calling a person stupid remains one of the worst insults one can use. It’s a word that I rarely use. That being said, I reserve the use of “stupid” for extreme acts that amaze me with their unique sense of illogical function.
Take for example American Express.
Continue Reading »Stop Networking / Start Helping
Posted . ~1min read.
I read a great blog post from Jeff Archibald called Stop Networking. It’s a great read (and it’s linked… so please read it) and something I related to personally.
Continue Reading »Starbucks on Main Street
Posted . ~2min read.
Yeni and I love going to DisneyWorld — our one big spend each year is annual passes. We go as often as we can… not as often as we’d like… but we get there 20+ times a year.
Continue Reading »American Express / Non-American Call Center
Posted . ~2min read.
Today, I attempted to use my American Express card as a replacement for an old card that had expired. I entered the card info, hit “renew,” and was told it was declined.
Continue Reading »I will pay for good service
Posted . ~2min read.
I had an interaction with American Airlines this morning that made me realize why I choose American (even though they cost more than others). Bottom line: I choose American Airlines because their service is worth the price I pay.
Continue Reading »Life can be simple
Posted . ~1min read.
I loathe drama. If there’s a simple way to do something, it’s generally also the best way to handle a task.
Ah, the wisdom we can learn from imgur. 😉
Continue Reading »High Class / Low Budget
Posted . ~2min read.
From either the bakery or VoIP consulting, I get to sift through “feelers” on a daily basis.
Some come from people who have an exact idea of what they want, are familiar with market pricing, and have realistic budgets. These are educated potential clients. Generally, these clients want quality and will pay (within reason) for good, quality work.
Continue Reading »East Coast / West Coast
Posted . ~1min read.
This week, I spent a day in Seattle. Since I live 3,000 miles from Seattle, that single day cost me 3 (one day there, one day to fly there, and one day to fly back).
Continue Reading »Crazy Cake
Posted . ~1min read.
I love when Yeni creates sculpted cakes at the bakery.
Click on the photo for more pics.
Continue Reading »